Photo by Blue Rose Photography, Paper Goods & Calligraphy by Kelsey Malie Calligraphy

Photo by Blue Rose Photography, Paper Goods & Calligraphy by Kelsey Malie Calligraphy

FREQUENTLY ASKED QUESTIONS

Where can I find all of your rentals and pricing information?

  • Browse through all rentals in the 'Collections' section of our site. All of our product photography, pricing information and quantities are up-to-date.

How can I reserve pieces for my event date?

  • After you have decided which pieces you're interested in, you can submit your list of items through the 'Contact' section of our site or email it directly to lian@fancifulrentals.com, along with your event date and venue.

  • To make a reservation, we will send you a proposal for your requested pieces, along with our rental agreement and payment options. In order to reserve the pieces for your date, we request a 50% deposit and a signed copy of our rental agreement. The remaining balance is due one week prior to your event date.

How does the rental process work?

  • Once you have reserved the pieces for your date, the rentals are yours for that day. Our delivery always occurs on the same day of your event. If rentals are needed for longer than 24 hours, there may be an ‘extended rental fee.’ Please inquire for more details.

What is your delivery fee and what is included in that fee?

  • Our delivery fee starts at $550 and goes up from there based on rental order amount and length of travel. Delivery of furniture includes placement, set up and styling of large pieces. For small items (place settings, candle holders, etc.), set up is not included.

Is there a rental minimum?

  • Our rental minimum for delivery starts at $1,000 for Seattle (for prime dates) and goes up from there based on length of travel.

Can I pick up the pieces and transport them myself to save on the delivery fee?

  • We no longer offer will-call rentals. We can make limited exceptions under special circumstances for industry partners only.

How far can you travel?

  • We will travel anywhere in Washington, northern Oregon, and Idaho. Lodging accommodations may be required for length of travel beyond 1.5 hours. Please inquire for more details.

What other services do you offer?

  • Inquire about our rental coordination services (if you would like to save on multiple delivery fees, we may be able to assist!), styling and design services, home staging and interior design!

Will you source new pieces for my event?

  • If you are looking for something that you do not see on our site, we are open to sourcing new pieces for our clients, depending on a number of factors. Custom-sourced pieces will be 1.5x the normal rental rate. Please inquire for more details.

Can I make changes to my reservation?

  • You are welcome to make changes up to 30 days prior to your event, with items of equal or greater value, pending availability.

What happens if I break something or spill on your furniture?

  • In order to avoid a cleaning or repair fee, opt into our Picture Perfect Guarantee! The PPG works like insurance and is a one-time non-refundable deposit that is 10% of your rental subtotal (before delivery and tax). This fee covers cleanings and minor repairs, up to your PPG amount. Should cleanings or repairs cost more than than your PPG, you will be billed for the additional amount. Non-repairable items, unreturned items or negligence are not covered in the PPG. Clients who opt out of our PPG will be financially liable for any cleanings or repairs needed as a result of their rental period. A final invoice will be prepared and sent within 5 days from the time the pieces are returned and payment is due 7 days from the time the final invoice is sent.